Loyal Service Awards, Long Service Awards and Incentives – Cottrills UK

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Customer Relationship Management

For when a little more than a good will gesture is required.

Research shows that a high percentage of customers desert companies not because of pricing or product issues, but because of a poor service experience. They also found that most of these deserters did not bother to complain first.

Cottrills' CRM Division, Saving Customers, specialise in providing solutions when something goes wrong or when a little more than a good will gesture is required. We can help redeem the situation by arranging for a bouquet of flowers, chocolates or a case of wine to be sent to your customer along with your appropriate message. All we require are the details of the recipient, the message you want to convey and we will do the rest…